Dr. Mary Cavanagh is an Associate Professor at the University of Ottawa’s School of Information Studies and is a member of theCenter for Law, Technology, and Society. Dr. Cavanagh studies action-nets, practice theory and organizational learning, information organizations, information relationships and interactions. Her current work addresses two themes: the changing information roles and practices in contemporary public libraries, their online engagement, and social interaction; and the information practices of telecom consumers as they seek access to justice in Canada’s rights-based marketplace. In addition to the research on the information and access needs of Canadian consumers, she is also conducting a case study of the Saskatchewan public library network’s successful online advocacy campaign and political action. After 20 years of professional practice in public libraries in Saskatchewan and Ontario, she completed her doctoral work at the University of Toronto iSchool in 2009. Dr. Cavanagh has been on the Board of MediaSmarts since 2012.